Author Topic: GREAT customer service from Forge.  (Read 1182 times)

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DenverPat

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GREAT customer service from Forge.
« on: August 31, 2004, 12:37:19 PM »
So I've been having a little trouble with my boost when on the track and think I narrowed it down to the DV. I have a Forge 007. I called Forge, explained the situation, and they're going to send me some new o-rings, lube and springs. That's all really very cool, but what was really impressive what the guy's (Mike?) ability to anticipate my questions and be pro-active to avoid any problems I might run into in the future. The guy was very knowledgeable and volunteered all sorts of helpful information. As simple as DVs are, I feel more knowledgeable about them now.
BTW, if anyone needs a 710N that's been used for two days, let me know.
"Of all the extreme sports I've ever participated in- windsurfing, kite boarding, wake boarding, tow-in surfing and snowboarding- skiing, for me, made everything else easy."
-Chuck Patterson