Rocky Mountain Club B5

Site Stuff => Comments | Suggestions | Help => Topic started by: English on August 03, 2008, 07:01:38 AM

Title: computer help?
Post by: English on August 03, 2008, 07:01:38 AM
Ok, so as you guys are smarter than me perhaps you have some ideas.
For about 2 weeks now, "RMCB5" has either not wanted to open on my laptop, or while trying to navigate around the site it locks up (only loads half the page and i have to close the window and reopen it)
I visit other forums and websites and this is the only one that i am having problems with.
I have an HP laptop running XP. I have not installed any new software or done anything different to change any configuration. I have tried, "disk cleanup" , "defrag" ,run McAfee, deleted cookies, history......everything and still it locks up......even now while typing this thread the icons above this message box have turned to red crosses?

wierd.......any ideas?  :-\
Title: Re: computer help?
Post by: 92UrS4 on August 03, 2008, 09:20:20 AM
Interesting. ColoradoB5 reported a similar problem. The site is otherwise operating fine.

Since you are the second person to report the issue I will look into it deeper.

Any other details, like ISP?
Title: Re: computer help?
Post by: Kingtut on August 03, 2008, 11:24:58 AM
Same problems here-  Although this is on my computer at work, so it may be a bit different....perhaps my individual computer has been blocked due to my frequent visits to this site! :D

I can get to the site and view the homepage, but that's it.  I can't view any posts or navigate to any other pages.  Windows XP, IE is about all I know- and I think Qwest is the ISP?
Title: Re: computer help?
Post by: 92UrS4 on August 03, 2008, 03:49:15 PM
Let me know if it is any better now. The software for doing the ads at the top is generating a lot of errors. Trying to see if that is the issue.

Be sure to clear cache and cookies
Title: Re: computer help?
Post by: English on August 03, 2008, 05:56:59 PM
..glad it's not just me, my ISP is Comcast....thanks for looking into it.
Title: Re: computer help?
Post by: English on August 03, 2008, 05:59:19 PM
seems alot better on my machine...able to navigate around the site without problems.

Thanks for your help!
Title: Re: computer help?
Post by: 92UrS4 on August 03, 2008, 07:30:09 PM
I'll let it run like this for a few days, but we have a responsibility to our advertising partners.
Title: Re: computer help?
Post by: 92UrS4 on August 03, 2008, 07:31:10 PM
Ha, that sounds dumb, what I mean is, I need to solve the problem so I can put the ads in place. It is more important to me that the users can access the information they need. :)
Title: Re: computer help?
Post by: Kingtut on August 04, 2008, 10:11:57 AM
Let me know if it is any better now. The software for doing the ads at the top is generating a lot of errors. Trying to see if that is the issue.

Be sure to clear cache and cookies

All's well again in 'Kingtut-ville'-  Thanks Jay. :)
Title: Re: computer help?
Post by: Kingtut on August 05, 2008, 05:15:46 PM
Back to having issues again :P
Title: Re: computer help?
Post by: 92UrS4 on August 05, 2008, 06:50:36 PM
The software is still removed, so that is no longer the issue in your case at least. I don;t know what else to say, there are ZERO errors in the logs. Other than a few password errors by other folks.
Title: Re: computer help?
Post by: English on August 17, 2008, 03:15:58 PM
hey, just to let you guys know....the site is up to it's old tricks again....at least on my machine anyway..

slow to refresh....locking up etc.....sorry  :'(
Title: Re: computer help?
Post by: 92UrS4 on August 17, 2008, 04:23:06 PM
Ok, then I am reinstating the software. It is nothing on the site side then. Sorry I can't be more help.
Title: Re: computer help?
Post by: English on August 17, 2008, 06:12:55 PM
hey, no problem....thanks for your help anyway.
Title: Re: computer help?
Post by: 92UrS4 on August 17, 2008, 07:35:32 PM
I really wish i could do more. It's frustrating from both points because if it is the site, then it should impact everyone, not a select few, but from a user aspect, every site "should" work the same if ther eis no problem with the site. :)
Title: Re: computer help?
Post by: Kingtut on August 17, 2008, 08:35:15 PM
It's frustrating from both points because if it is the site, then it should impact everyone, not a select few, but from a user aspect, every site "should" work the same if ther eis no problem with the site. :)

This is what I've been thinking.  I'm not sure why Keith and I are the only ones having issues.  ...and only at work- my computer here at home is fine.  But at work, the moment I go to the site, my computer locks up and wants nothing to do with it. ???

whatever- LOL, I've actually been being productive lately! :)